General Information

Opening an Account

External Account Customers please contact:

Jeffrey Griffin
502 Clinical Research Building
415 Curie Boulevard
Philadelphia, PA 19104

Placing an Order

Orders may be placed from in the Cell Center between the hours of 9:00 a.m. and 5:00 p.m., Monday-Friday. Please note the Cell Center is closed daily from 1:00 p.m. to 2:15 p.m.

You may place an order with the Cell Center Stockroom at any time of day or night on line from the Stockroom home page.

This user-friendly system allows customers to access Stockroom systems directly over Penn’s computer network and is available 24 hours a day. CellNet includes up-to-date information on all Stockroom catalog items, as well as a complete 300,000-item searchable catalog to place Special Orders from 28 suppliers (see below).

Special Orders are those items, which are not stocked at the Stockroom and are not part of the Stockroom catalog. The following suppliers allow Special Orders, and most items are available the next day. Please consult the 2001 Genetics Core Facilities Catalog for specific information about the availability of special orders (found in each vendor’s section of the catalog). The Stockroom cannot be responsible for vendor backorders, shipping delays or other circumstances beyond our control.

Special Order Suppliers

  • AGE – Agilent Technologies
  • AMR – GE/Amersham Bioscience
  • BMB – Roche
  • CLN – Clontech Laboratories
  • CST – Cell Signaling Technologies
  • DEN – Denville Scientific
  • EMD – EMD Millipore
  • FER – Fermentas
  • GEM – Gemini Bio-Products
  • INT – Integra Biosystems
  • INV – Invitrogen
  • ISC – ISC Bioexpress
  • KAP – KAPA Biosystems
  • NEB – New England Biolabs
  • PEC – Applied Biosystems
  • PHX – Rhenix Research Products
  • PRO – Promega
  • QIA – Qiagen
  • RAD – Bio-Rad Laboratories
  • RAI – Rainin Instruments
  • RPI – Research Products International
  • SIG – Sigma-Aldrich
  • STR – Stratagene/Agilent Technologies
  • USA – USA Scientific
  • USB – USB Corporation/Affymetrix
  • VWR – VWR International
  • WWM – WorldWide Medical Products

If there are items or suppliers that you frequently use that are not currently stocked by the Stockroom, please notify us. We will be happy to consider such additions.

All prices and information are subject to change.

Picking up an Order

Orders placed at the Stockroom or through CellNet may be picked up immediately. Customers may specify each order to be delivered to their lab or for pickup at the Stockroom. Orders may be picked up at any time starting at 9:00 a.m. through 5:00 p.m.

Please remember that the Stockroom is closed between 1:00 p.m. and 2:15 p.m. every day.

Please double-check your order before leaving the Stockroom, or before you sign for your delivery, to make sure that it is complete and correct. Keep the receipt for your records. Occasionally, items on your receipt may be marked “o/s” (temporarily out of stock) or “b/o” (backordered by the vendor). The Stockroom has no control over this situation. It is our policy to notify the user by telephone in this situation and keep a copy of the receipt. As soon as the product becomes available to the Stockroom, we will either deliver it or notify the customer it is ready for pick up.

We cannot exchange or refund opened packages.

Order Delivery

Morning deliveries (10:00 a.m. to 1:00 p.m.) include all orders placed before 8:00 a.m. for the following buildings:

Route ARoute B
Chemistry †‡Abramson
CRBStellar-Chance (BRB I)
John MorganNew Bolton Center †‡
Maloney †Old Vet. †
Penn TowerRosenthal †
RavdinHUP †
SilversteinWistar Institute †
Towne †‡

Afternoon deliveries (after 2:30 p.m.) include all orders placed before 1:00 p.m. for the following buildings:

Route ARoute BRoute C
John Morgan Stellar-Chance (BRB I)Goddard
Johnson Pavilion BRB II/III Richards
StemmlerWistar Institute †Leidy
Levy †

There are never any charges for delivery, shipping or handling for any Stockroom order.

Labs are limited to ten (10) bottles of media per day. Special arrangements may be made with the Stockroom for larger orders. Please call 898-2069 for more information.

† – deliveries to these buildings are limited to 5 bottles of media per lab per day and may be limited or suspended during inclement weather at the Stockroom’s discretion.

‡ – Tuesday/Thursday morning only or by special request.

Stockroom Hours:

Monday – Friday, 9:00 a.m. – 5:00 p.m.
Closed 1:00 p.m. – 2:15 p.m. every day

  • Molecular biology and tissue culture products at discount prices
  • Free special ordering service – pay list price or less
  • No shipping fees or handling fees, ever
  • Free delivery to your lab
  • Immediate pickup availability
  • Over 1400 items in stock
  • Products from 43 different suppliers
  • Special orders of non-stocked items available from 24 vendors
  • Most special orders available next day
  • Oligo Nucleotides available
  • 24 hour ordering via the web